Global retail leaders choose Samsara’s AI-powered platform to gain real-time visibility, reduce costs, and to protect every delivery from warehouse to storefront
Samsara Inc., the pioneer of the Connected Operations® Platform, today announced that thousands of leaders across the retail industry value chain have standardized on Samsara to solve their operational challenges and advance their business.
Samsara enables retail leaders to track and protect their vehicles, equipment, and the people who move goods from suppliers to final destinations. With Samsara’s AI-powered platform, the industry can get ahead by operating with speed, accuracy, and resilience during the busy seasons and beyond.
“The raw cost-savings have been transformative,” said Shaun Carter, Regional Manager at AO. “It’s not all about the money though. Safer drivers mean fewer accidents, more reliable deliveries, and ultimately, happier customers.”
With Samsara, retail leaders gain real-time insights that empower them to:
- Maintain on-time, quality deliveries: Ensure stores and warehouses stay stocked and meet customer delivery expectations with smarter, optimized routes, and commercial turn-by-turn navigation.
- Extend workplace safety beyond store walls: Protect drivers, employees, and customers in stores and on the road while preventing theft and loss of merchandise and equipment.
- Prevent costly breakdowns: Keep equipment operational and predict maintenance with modern maintenance software built on real operations data.
- Mitigate compliance risk: Manage complexity around the transport of goods with automation that keeps drivers compliant and gives management tools to coach in real time.
Samsara Drives Results for the Retail Industry
The retail industry faces immense pressure to meet customer expectations and protect every percentage of their margins amid rising costs and complex compliance requirements. From major grocers managing perishable goods to mass retailers navigating challenging delivery windows, customers across the retail industry value chain turn to Samsara to improve operations and see impactful results:
- AO, the UK’s leading electrical retailer, improved driver safety and fleet visibility, cutting insurance premiums by 25% and repair costs by 31% through a decrease in collisions. Telematics and in-cab alerts also encouraged safer driving habits across their delivery network.
- Mohawk Industries, the world’s largest flooring manufacturer, improved on-time delivery to 97% by giving warehouse managers real-time visibility into drivers and routes. Digitizing routing, compliance, and pay processes cut 4.2 million miles, saved $7.75 million, and reduced electronic logging device (ELD) violations by 68%.
“Without a doubt, we’ve become more profitable with Samsara,” said Andy Yearout, Senior Vice President, Supply Chain at Mohawk. “Now, we’re able to reinvest in our people—we’ve raised driver pay and regularly award safety bonuses. We’re also investing in new equipment and reducing the average age of our assets. Samsara gives us a competitive edge in the market.”
Other retail industry leaders that have standardized on Samsara include: Aunt Millie’s, Bob’s Discount Furniture, Buckeye Power Sales, Farmer’s Fridge, Harris Teeter, Loblaws, Sobeys, and Yves Rocher.
“In retail, reliability isn’t just an operational goal; it’s a direct path to repeat business and customer loyalty,” said Robert Stobaugh, Chief Operating Officer, GTM, at Samsara.
“AI-powered operations are essential for retail leaders to stand out in today’s market. Samsara provides a unified view of their operations in a single dashboard, helping them to make the most of their resources and fulfill their promises to customers.”
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